Hotel Industry In Malaysia 2017
Firstly the aon hewitt malaysia 2015 hotels hospitality industry survey shows that while the employment rate in malaysia s hospitality industry is high so is the attrition rate.
Hotel industry in malaysia 2017. Besides section 1 6 and section 1 7 have included the scope of study and the significance of this study respectively. Hasbollah 5darweanna 6bt bah simpong universiti malaysia kelantan malaysia. A literature review from hotel industry in malaysia 1nasmizatun asela 2bt nasrudin 3hasifrafidee 4b. Introduction of hotel industry in malaysia is included in section 1 3.
The hotel industry in malaysia witnessed about 72 million people staying at properties across the country in 2015 nearly 69 87 included domestic visitors. Companies or stores that were close to our hearts suddenly announced they were closing down for good. These have been formulated configured and analysed to provide industry players with concise and useful information such as facts and figures on the performance of malaysian tourism sector. Year after year this integral industry earnestly undertakes role by providing services that are not just attentive and welcoming but even going the extra mile for staff inclusion too.
Based on the uniform system of accounts for the lodging industry horwath htl hotel industry survey of operations not only tracks. Admittedly 2017 is a year full of surprises for malaysians. Some even went bust overnight without prior notice leaving their loyal customers in a pool of confusion. Next problem statements are explained in section 1 4 while the research objectives are laid out in section 1 5.
978 93 86291 86 8 5 types cause and effects of hotel staff turnover intention. Malaysia s tourism sector has been important in driving the country s economic and social development since the late 1990s and has emerged as the second largest foreign exchange earner after manufacturing for the country. For 2017 these hotels in malaysia are making international headlines leaving memorable impressions to a wide range of tourism sectors. Commercial accommodations such as.
Across all support staff in the hotel and hospitality industry the attrition rate of 18 is double that of the general malaysian workforce. Malaysia tourism statistics in brief ministry of tourism culture of malaysia receives and collates tourism related data from multiple sources. Performance 31 july 2017 hhtl annual study 2017 malaysia.